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MAYS LANDING, NJ — Rep. Jeff Van Drew (NJ-02) is calling for a federal investigation into Atlantic City Electric amid a surge of complaints from South Jerseyans who say their electric bills have sometimes quadrupled with no explanation.
The announcement came during a field hearing hosted by Van Drew where officials and locals spoke on their experiences with rising costs recently.
“These outrageous bills have been crippling for families, and the field hearing we held today on this growing crisis confirmed what we have suspected all along: ACE’s practices demand federal scrutiny,” Van Drew said.
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He said there was “no choice” but to escalate it to the federal level.
Van Drew said that he had invited Atlantic City Electric to the hearing, but they declined.
Find out what's happening in Ocean Citywith free, real-time updates from Patch.
“Atlantic City Electric made several attempts to have productive conversations with Congressman Jeff Van Drew with no response from his office,” a spokesperson for Atlantic City Electric told Patch. “It is for this reason that we respectfully declined the congressman’s invitation to participate in his October 8 public meeting.”
During Tuesday’s hearing, stories were shared, including that of resident Lisa Thomson, who gave Van Drew permission to share her bill. Van Drew said her usage increased 42 percent over last year, however, her bill increased about 293 percent.
“The numbers don’t add up,” Van Drew said.
“Our focus right now is engaging in constructive dialogue that has our customers’ best interest in mind and brings light to the energy challenges we are currently facing in New Jersey,” the Atlantic City Electric spokesperson said.
The company said they are working to help their customers.
“We hear our customers and are working to meet their needs and provide communication that better assists them on billing issues,” the spokesperson said. “We are also committed to helping connect our customers with energy assistance programs, and recently launched a new Assistance Finder tool that makes it easier to see which programs you may qualify for. All of these resources are available in our central bill support page at atlanticcityelectric.com/BillSupport.”
“I will not tolerate these unjust practices and I will not stop fighting until the people of South Jersey get the accountability and relief they deserve,” Van Drew said.
You can watch the full hearing here.
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